At Al Finch, we want you to be happy with your purchase. If you are not completely satisfied, we are here to help.

1. The 30-Day Return Window

You have 30 days from the date your order was shipped to request a return. Unfortunately, we cannot offer a refund or exchange if 30 days have passed since your order was shipped.

2. Condition of Items

To be eligible for a return, your item must be in its original condition.

• What we cannot accept: We cannot accept returns for items that are in rough condition, damaged, or show signs of wear.
• Exchanges: Please note that once an item has been exchanged, it is no longer eligible for a return or further exchange.

3. Return Shipping & Fees

• Shipping: You will be responsible for paying your own shipping costs for returning your item.
• Restocking Fee: To help cover the costs of processing returns, a 10% fee will be deducted from your total refund amount.

4. How Your Refund Works

Once we receive your returned package, our team will inspect the item to ensure it is in its original condition.

• If the item passes inspection, we will process your refund immediately.
• Refund Method: We provide refunds directly to your digital account. We support:
  • Easypaisa
  • JazzCash
  • NayaPay
  • SadaPay
  • Bank Transfer (Please provide a valid receipt/account details)

5. How to Start a Return

If you need to return an item, please reach out to us first via our business email: [email protected].

Once approved, please ship your package to the following address:

Al Finch Returns

Taunsa Sharif, District Dera Ghazi Khan,

Punjab, Pakistan, 32100

If you have any questions or concerns about your return, please feel free to email us at [email protected] and our team will be happy to assist you!

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